Privacy & Security Policy |
Privacy Policy
PT. Dinamika Agra Alam is committed to protecting your privacy while you use our web site, www.ellane.net. Our privacy policy describes how we gather information and what we do with that information.
Please note that this web site contains links to other sites. PT. Dinamika Agra Alam (www.ellane.net) is not responsible for the privacy practices or the content of these other web sites.
Server Logging & Web Site Cookies
Each customer's computer uses an IP (Internet Protocol) address when they are online, which is logged by our server. We use your IP address to identify your web site use, assist in the ordering process, help diagnose any problems with your order and our server in general, and to gather broad demographic information such as visitor numbers.
Our web site also uses cookies. Cookies are small text files a web site stores on your computer and which are used to recognise repeat customers and enhance their experience when they return to the web site, storing information about you and your preferences. Only the information that you provide, or the choices you make whilst visiting the web site can be stored in a cookie. For example, a cookie cannot determine your e-mail address unless you choose to enter it in to the appropriate field.
Allowing a web site to create a cookie does not give this web site or any other web site access to the rest of your computer, and only the web site that created the cookie can read it. Cookies allow you to take advantage of the best features offered by web sites. For instance we use cookies to save your login details so you don't have to re-enter it each time you visit our site. If you prefer, you can set your web browser (such as Internet Explorer) to notify you when a site is using a cookie and/or to refuse it. Click here to find out more about cookies, which are a standard feature of many web sites.
How We Collect Customer Information
PT. Dinamika Agra Alam also gathers information about customers through:
- Query and purchasing form (an opt-in choice)
- Promotional contests (an opt-in choice)
- Newsletter registration form (an opt-in choice)
- Contact us email (an opt-in choice)
How We Use This Information
The information we obtain from you is used for these purposes:
- To process payments for product purchases and send you items you have ordered
- To contact you if necessary (regarding your purchase or contact details provided)
- To generate purchasing statistics from online surveys and competitions (an opt-in choice)
- To contact you if you win a competition (an opt-in choice)
- To send you information about our company/products and promotional material from some of our partners (if you join one of our mailing lists, an opt-in choice)
- To answer any general queries you submit via our query and purchasing form
PT. Dinamika Agra Alam occasionally makes our mailing list/s available to other services to provide you special offers. We want you to receive only the e-mail, newsletters and catalogs that you want; hence visitors may opt-out of receiving future mailings. See the contact information below.
Web Site Security
This web site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Customer Information
Our web site allows our customers the following communication opportunities:
- Opting in or out of receiving communications from our web site and our partners
- Contacting us via our query and purchasing form
You may also send postal mail to the following postal address:
PT. Dinamika Agra Alam
JL. Cengkeh 16/20
Jakarta Barat, Indonesia 11110
Or call our Customer Service Department at (+62 21) 690 9134-5